dmjili Terms and Conditions — Know Before You Play

01 Eligibility and Account Registration

To register and use the dmjili platform, you must meet the following minimum requirements:

• You must be at least 21 years of age. dmjili is strictly an adult platform and does not permit access to anyone under 21.
• You must be a resident of or physically located in the Philippines at the time of access.
• You must provide accurate, complete, and up-to-date personal information during registration.
• You must not already hold an active dmjili account. Each individual is permitted one account only.
• You must not be on any self-exclusion list or have been previously banned from the platform.

dmjili reserves the right to verify your identity at any point. You may be asked to submit a valid government-issued ID and other documents as part of the Know Your Customer (KYC) process. Failure to complete verification when requested may result in temporary suspension of your account, deposit limits, or restrictions on withdrawals.

02 Account Responsibilities

You are solely responsible for maintaining the security of your account credentials. This includes your registered email address, password, and any OTP (one-time password) sent to your registered mobile number.

• Never share your password or OTP with anyone, including people claiming to be dmjili support staff.
• Use a strong, unique password that you do not use for other platforms.
• Log out of your account when using a shared or public device.
• Notify dmjili immediately if you suspect unauthorised access to your account.

dmjili will not be held responsible for losses resulting from your failure to secure your account credentials, or from your voluntary sharing of login details with another person.

All account information you provide — including your name, date of birth, phone number, and bank or e-wallet details — must be accurate and must match the documents used during KYC verification. Using false information is grounds for immediate account termination.

03 Deposits and Withdrawals

All transactions on dmjili are conducted in Philippine Peso (PHP). The platform accepts deposits through Philippine-based payment channels including online/mobile banking and local e-wallets such as GCash and Maya. Credit cards and cryptocurrency are not accepted as payment methods for deposits or withdrawals on dmjili.

• Deposit and withdrawal minimum and maximum amounts are set per transaction and may vary by payment method.
• Withdrawal requests are processed to the same account or e-wallet used for the original deposit where possible.
• Processing times for withdrawals depend on the payment method and may take additional time during high-volume periods or pending verification.
• dmjili does not charge fees for standard deposits; however, your bank or e-wallet provider may apply their own transaction charges.

dmjili reserves the right to delay or withhold a withdrawal if there is reasonable suspicion of fraudulent activity, a pending KYC verification, or a potential breach of these Terms. In such cases, you will be notified through your registered contact details.

04 Gameplay Rules and Fair Use

All games available on dmjili — including slots, eBingo, fish games, live casino games, and sports betting — operate under their own individual game rules. These rules are displayed within each game or in the relevant section of the platform. By playing any game, you accept the specific rules that apply to that game.

• Game results are determined by certified random number generators (RNG) or live dealer outcomes and are final once confirmed by the system.
• Any attempt to manipulate game outcomes, exploit software errors, or use automated tools (bots, scripts, macros) to play is strictly prohibited.
• Bets placed in error cannot be reversed once the round has started. Check your stake and game settings before confirming any wager.
• In the event of a technical malfunction that interrupts a game round, dmjili will attempt to resolve the issue and restore the game state. If restoration is not possible, the affected round may be voided and any stake refunded to your account.

dmjili does not guarantee any specific outcome or return from any game. Past results do not predict future outcomes. All games carry inherent financial risk.

05 Promotions and Bonuses

From time to time, dmjili may offer promotions, bonuses, or other incentives to players. Any active promotion will be accompanied by its own specific terms, including eligibility requirements, applicable games, wagering conditions, and validity period.

• Promotional offers are only valid for the period and under the conditions stated at the time of the offer.
• dmjili reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Bonuses may not be transferable between accounts and cannot be exchanged for cash unless stated otherwise in the promotion terms.
• Any attempt to abuse promotions — including using multiple accounts to claim the same offer — will result in cancellation of the bonus and may result in account action.

For currently available promotions, visit the Promotions page.

06 Responsible Gaming

dmjili is committed to encouraging responsible gaming behaviour among all players. Online gaming is a form of entertainment and should never be treated as a source of income or a way to recover financial losses.

• Set a session budget in PHP before you start playing and stop when you reach it.
• Set a time limit for each gaming session and take regular breaks.
• Do not chase losses. If you have reached your budget, stop playing for the day.
• Never play while under emotional stress, intoxicated, or in a situation where you cannot make clear decisions.
• If you feel that gaming is affecting your daily life, finances, or relationships, seek help immediately.

dmjili supports self-exclusion requests. If you wish to temporarily or permanently restrict your access to the platform, contact our support team through the details provided on this site. For further guidance on managing your gaming habits, visit our Responsible Gaming page.

07 Prohibited Conduct

The following actions are strictly prohibited on the dmjili platform. Engaging in any of these may result in immediate account suspension, permanent termination, forfeiture of account balance, and reporting to relevant authorities where applicable:

• Registering more than one account or allowing another person to use your account.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using automated tools, bots, scripts, or any software designed to gain an unfair advantage in any game.
• Colluding with other players to manipulate game outcomes, particularly in live casino or poker games.
• Engaging in money laundering or using the platform to process funds derived from illegal activity.
• Abusing promotional offers or bonuses by exploiting loopholes or using multiple accounts to claim the same offer.
• Attempting to access, reverse-engineer, or interfere with the platform's software, servers, or security systems.
• Harassing, threatening, or abusing other players or dmjili staff through any communication channel.

dmjili cooperates fully with any lawful investigation relating to suspected illegal activity conducted through the platform.

08 Limitation of Liability

dmjili provides the platform on an "as is" and "as available" basis. While we make reasonable efforts to ensure the platform is accessible and functioning correctly at all times, we do not guarantee uninterrupted or error-free service.

• dmjili shall not be liable for any loss of profits, loss of data, or indirect, incidental, or consequential damages arising from your use of the platform.
• dmjili is not responsible for losses caused by factors outside our reasonable control, including internet outages, device failure, or third-party service disruptions.
• Any liability of dmjili to you, where it cannot be excluded, is limited to the total amount deposited by you in the 30 days preceding the claim.

Nothing in these Terms limits liability that cannot be excluded under applicable Philippine law.

09 Account Suspension and Termination

dmjili reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete KYC verification within a reasonable timeframe after being requested.
• Suspected fraudulent activity, money laundering, or abuse of the platform.
• Account inactivity for an extended period, subject to prior notification where required.
• A self-exclusion request submitted by the account holder.

Upon permanent account closure for cause, dmjili may, at its sole discretion, forfeit any remaining balance if it is determined the balance was derived from fraudulent activity or a breach of these Terms. In all other cases, any legitimate remaining balance will be returned to you through your verified withdrawal method.

If you wish to close your account voluntarily, contact the dmjili support team with your registered account details.

10 Changes to These Terms

dmjili may update or revise these Terms and Conditions from time to time. When we make significant changes, we will update the "Last updated" date shown at the top of this page and, where appropriate, notify registered players through their registered email address or via an in-platform notice.

Your continued use of the dmjili platform after any changes have been made constitutes your acceptance of the updated Terms. If you do not agree with revised Terms, you should stop using the platform and may request account closure.

We encourage you to review this page periodically to stay informed about the current terms governing your use of dmjili.