dmjili Privacy Policy — Your Data, Protected

01 Overview and Scope

This Privacy Policy covers all personal data processed by dmjili in connection with your use of the platform at dmjili.org. It applies to data collected through account registration, gameplay activity, financial transactions, customer support interactions, and your general browsing of the site.

dmjili acts as the data controller for the personal information you provide. We are responsible for determining how your data is used and for ensuring it is handled in a manner consistent with applicable data protection standards in the Philippines, including the principles set out under the Data Privacy Act of 2012 (Republic Act No. 10173).

If you have questions about this policy or how your data is handled, you can reach the dmjili support team at [email protected].

02 Information We Collect

We collect information in the following ways:

Information you provide directly:

• Full name, date of birth, and gender (collected during registration)
• Email address and mobile phone number
• Residential address in the Philippines
• Government-issued ID and supporting documents submitted during KYC verification
• Bank account details, e-wallet information (GCash, Maya), or other payment method details used for deposits and withdrawals
• Communications you send to our support team

Information collected automatically:

• IP address and general location data
• Device type, operating system, and browser information
• Pages visited, time spent, and navigation patterns on the dmjili site
• Session data including login times and duration
• Game play history and wagering activity

03 How We Use Your Information

Your personal data is used only for the purposes stated here. We do not sell your data to third parties for marketing purposes.

• Account operation: Creating and managing your dmjili account, including login, profile updates, and account history.
• Transaction processing: Verifying and completing PHP deposits and withdrawals through your registered payment method.
• Identity and age verification: Confirming that you are at least 21 years old and that your account details match your submitted documents.
• Security and fraud prevention: Detecting unusual activity, preventing unauthorised account access, and investigating potential abuse or money laundering.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gaming behaviour and providing appropriate support or self-exclusion options.
• Customer support: Responding to your enquiries, resolving disputes, and assisting with account issues.
• Platform improvement: Using aggreg ated, anonymised data to understand how players use the platform and improve the overall experience.
• Legal compliance: Meeting obligations under Philippine law, including the Data Privacy Act of 2012 and any applicable anti-money laundering regulations.

04 Sharing of Information

dmjili does not share your personal information with outside parties except in the following limited circumstances:

• Payment processors: Your payment details are shared with the relevant payment service provider (such as a Philippine bank or e-wallet platform) solely for the purpose of completing your transaction.
• Identity verification services: Third-party KYC providers may process your ID documents to confirm your identity. These providers are bound by confidentiality obligations and may not use your data for any other purpose.
• Legal and regulatory requirements: We may disclose your information to law enforcement agencies, government bodies, or regulators if required to do so by applicable Philippine law or a valid legal order.
• Fraud and security: In cases of suspected fraud, money laundering, or platform abuse, relevant information may be shared with security specialists or cooperating platforms as necessary to investigate and resolve the issue.
• Business transfers: In the event of a merger, acquisition, or transfer of platform operations, your data may be transferred as part of that transaction. You will be notified of any such change in advance.

All third parties who receive your data are required to handle it securely and only for the specific purpose for which it was shared. They are not permitted to use your data for their own marketing or unrelated purposes.

05 Data Security

Protecting your personal information is a priority at dmjili. We implement a range of technical and organisational measures to prevent unauthorised access, disclosure, or loss of your data.

• SSL encryption: All data transmitted between your device and the dmjili platform is encrypted using SSL (Secure Socket Layer) technology.
• OTP authentication: Sensitive account actions — including login and withdrawal requests — are protected by one-time password (OTP) verification sent to your registered mobile number.
• Access controls: Access to personal data within dmjili is restricted to staff who need it to perform their role. All staff with data access are trained on data handling responsibilities.
• Secure storage: Personal data and payment information are stored in secured systems with access logging and monitoring.
• Regular reviews: Our security practices are reviewed regularly to stay aligned with current standards.

While we take every reasonable step to secure your data, no platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, protect your OTP, and contact us immediately if you notice anything unusual.

06 Data Retention

dmjili retains your personal data for as long as your account is active, and for a reasonable period thereafter as required by law or legitimate business need. Specifically:

• Account registration data is retained for the duration of your account and for a minimum of five (5) years after account closure, in line with standard record-keeping obligations under Philippine law.
• Transaction records, including deposit and withdrawal history, are retained for at least five (5) years to comply with anti-money laundering requirements.
• KYC documents are retained for the period required by applicable regulations and are securely deleted thereafter.
• Support communications are retained for a period sufficient to resolve any ongoing disputes or enquiries.

When data is no longer required and the retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

07 Your Rights as a User

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by dmjili:

• Right to be informed: You have the right to know what personal data dmjili holds about you and how it is used — which is the purpose of this policy.
• Right to access: You can request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your personal data is inaccurate or out of date, you have the right to request a correction.
• Right to erasure: In certain circumstances, you may request that your personal data be deleted. Note that we may be required to retain some data for legal or regulatory reasons even after such a request.
• Right to object: You have the right to object to the processing of your personal data in specific situations, such as direct marketing.
• Right to data portability: You may request that your data be provided to you in a structured, commonly used format.
• Right to file a complaint: If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, contact the dmjili support team at [email protected]. We will respond to verified requests within a reasonable timeframe.

08 Cookies and Tracking

dmjili uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. A cookie is a small text file stored on your device when you visit a website.

• Essential cookies: Required for the platform to function, including maintaining your login session and keeping your account secure. These cannot be disabled.
• Analytics cookies: Used to understand how players navigate the site — for example, which pages are visited most often and how long sessions typically last. This data is aggregated and anonymised.
• Preference cookies: Remember settings you have chosen, such as language preferences or notification settings.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect how the platform functions for you.

dmjili does not use third-party advertising cookies or sell cookie data to advertisers.

09 Minors and Age Verification

dmjili is strictly a 21+ platform. We do not knowingly collect personal data from anyone under the age of 21. Age verification is part of the registration and KYC process, and accounts found to belong to underage individuals will be closed immediately with any balance returned through the verified payment method.

If you are a parent or guardian and believe that a minor has created an account on dmjili, please contact us at [email protected] immediately so we can investigate and take the appropriate action.

10 Changes to This Policy

dmjili may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data handling practices. When significant changes are made, the "Last updated" date at the top of this page will be revised, and registered players may be notified via their registered email address or through an in-platform notice.

We encourage you to review this page periodically. Your continued use of the dmjili platform after any updates to this policy constitutes your acceptance of the revised terms.

If you have questions or concerns about any aspect of this Privacy Policy, reach out to our team at [email protected] and we will do our best to address them promptly.